Privacy Policy

The protection of your privacy when you use our website is a matter of importance to us, humanIT Software GmbH [humanIT], and is a special concern for the future of business transactions via the Internet. In the following, we describe how we guarantee this protection and what happens to your personal data when you visit our website. Personal data refers to any data that can be used to identify you. Please refer to our privacy policy below for detailed information about data protection.

This privacy policy applies to both and

1. Information About the Responsible Body

The responsible body for processing data on this website is:

humanIT Software GmbH
Brühler Straße 9
53119 Bonn
Phone: +49 (228) 90954-0
Fax: +49 (228) 90954-11

Board of Management
Stefan Dornseifer
Eric Verniaut

2. Contact to Data Protection Officer

We have hired a data protection officer for our company.

Mr. Maximilian Mertin,
c/o intersoft consulting services AG
Beim Strohhause 17, 20097 Hamburg

3. Data Handling

Every time the human IT website is accessed or every time a file is opened, process-related access data is saved in a log file on our server. If you want to visit our website, we collect the following data, which we need in order to display our website and to ensure stability and security. The legal basis for this is Art. 6 Par. 1f GDPR:
The following are stored for a limited period of time:

  • The page from which the file was requested
  • The name of the file
  • The date and time of the request
  • The data quantity transferred
  • The access status (file transferred, file not found, etc.)
  • A description of the type of web browser used
  • The operating system used
  • The IP address of the accessing host/client system

This data is stored and may be analyzed for statistical purposes, to improve our services and products. The data will not be traced back to you, unless there has been a serious infringement, such as unauthorized access or access attempts and/or attacks on our IT infrastructure.

4. Your Rights

You have the following rights regarding your personal data:

4.1 General Rights
By law, you have the right to receive free information at any time about your stored personal data, their origin and recipients as well as the purpose of data processing, and you have the right to correction, deletion or restriction of use of these data, if applicable. If you have any questions about this or other topics related to personal data, please feel free to contact us at any time via the address specified in the legal notice.

4.2 Right to Data Portability
You have the right to have data that we automatically process on the basis of your consent or for the performance of a contract delivered to you or a third party in a common, machine-readable format. If you want these data to be transferred directly to another person, this is done only if the technological provisions allow for it.

4.3 Revoking Your Consent to the Processing of Your Data
Many steps for processing data can only be taken if you have given your express consent. You may revoke your consent at any time pursuant to Art. 21 Par. 2 GDPR. To do so, you only need to send us an informal message by e-mail. The lawfulness of the data processing carried out before the revocation remains unaffected by the revocation.

4.4 Rights in Data Processing According to the Legitimate Interest
Pursuant to Art. 21 Par. 1 GDPR, you have the right to object to the processing of your personal data on the basis of Art. 6 Par. 1 e GDPR (data processing in the public interest) or Art. 6 Par. 1 f GDPR (data processing to safeguard a legitimate interest) at any time for reasons arising from your particular situation; this also applies to profiling based on this provision. If you lodge an objection, we will no longer process your personal data, unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.

4.5 Rights in Direct Marketing
If we process your personal data for direct marketing purposes, you have the right pursuant to Art. 21 Par. 2 GDPR to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct marketing.
If you object to the processing of your personal data for the purposes of direct marketing, we will no longer process your personal data for these purposes.

4.6 Right to Appeal to the Competent Supervisory Authority
You have the right to lodge an objection with the competent supervisory authority for data protection about our processing of your personal data.

5. Registration at this Webiste

You can register at our website to use additional functions. We use the data entered only in the context of the respective offer or service for which you have registered. In case of important changes to the scope of the offer or in case of essential technical changes, we use this e-mail address to inform you accordingly.

– Salutation
– First name
– Last name
– E-mail (user name)
– Password
– Company
– Telephone and fax
– Academic degree
– Company address
– Website

We use the so-called double opt-in procedure for registration, i.e. your registration is not complete until you have confirmed your registration by clicking on the link in the confirmation e-mail sent to you for this purpose. If we do not receive your confirmation within [1 week], your registration will be automatically deleted from our database. The provision of the aforementioned data is mandatory; all further information can be provided voluntarily by using our portal.
After registration you will receive a personal, password-protected account where you can view and manage the data you have provided. Registration is voluntary, but may be a prerequisite for using our services.

If you use our portal, we store your data necessary for the fulfilment of the contract until you delete your account; this might also include information on the method of payment. Furthermore, we store the data you have provided for the duration of your use of the portal, unless you delete them beforehand. You can manage your data in the protected customer area. The legal basis for this is Art. 6 Par. 1 a, b and f GDPR.

Registration and Use of Training Tool

In order to be able to use our e-learning tool under, you will have to register. For your registration, we collect and store the following data:

– User name
– First name
– Last name
– E-mail address
– Password
– Language chosen (English/German)

After registration you will receive a personal, password-protected account where you can view and manage the data you have provided.
When you use the tool, we collect and store data of your learning progress (completed chapters and answers given, started/completed assessment test, percentage of tests passed / not passed for all participants, date and time of final test, certificate).

6. Contact by E-Mail or Contact Form

If you send us a request via the contact form or by e-mail, we store the data and contact details you provided (your e-mail address, maybe also your name and telephone number) in order to process your request and contact you in case of questions. Fields for supplementary information that is not required to establish contact are always marked as optional. We will not pass on these data without your consent. The data entered in the contact form are processed on the basis of your consent only (Art. 6 Par. 1 lit. a GDPR). You can revoke this consent at any time. To do so, you only need to send us an informal message by e-mail. The lawfulness of the data processing carried out before the revocation remains unaffected by the revocation.

We store the data you entered in the contact form until you ask us to delete them, revoke your consent to their storage or when the purpose of the data storage no longer applies (e.g. after your request has been processed). Mandatory legal requirements ─ particularly retention periods ─ remain unaffected.

7. Applications

You can apply to our company by electronic means, in particular by e-mail. We will of course use your data exclusively to process your application and will not pass them on to third parties. Please note that unencrypted e-mails are not transmitted with access protection.

If you have applied for a specific position that has already been filled, or if we consider you suitable for another position, we would be happy to forward your application within the company. Please let us know if you agree to our forwarding of your data for this purpose.

Your personal data will be deleted immediately after completion of the application process or after a maximum of 6 months, unless you have given us your express consent for a longer storage of your data or a contract has been concluded. The legal basis for this is Art. 6 Par. 1 a, b and f GDPR and Sect. 26 BDSG.

8. Cookies

When you use our website, cookies are stored on your computer. Cookies are small text files that are stored on your hard drive in reference to the browser used and that provide the site that leaves the cookie with certain information. Cookies cannot run programs or transmit viruses to your computer. They are used to make the Internet offer more user-friendly and effective. We also use cookies to identify you for follow-up visits if you have an account at our site. Otherwise you will have to log in again for each visit.
This website uses the following types of cookies, the functionality of which is explained below:

8.1 Transient Cookies
These cookies are automatically deleted when you close your browser. This particularly applies to session cookies. They store a so-called session ID, with which different requests of your browser can be assigned to the common session. As a result, your computer can be recognized when you return to our website. The session cookies are deleted when you log off or close your browser.

8.2 Persistent Cookies
These cookies are automatically deleted after a predefined duration, which might be different for each cookie. You can always delete these cookies in the security settings of your browser.

8.3 Avoiding Cookies
You can configure your browser settings according to your requirements to refuse the acceptance of third party cookies or all cookies, for example. Please note that you may not be able to use all functions of this website if you do so.

8.4 Legal Basis and Storage Time
To make our website more user-friendly and to allow for an analysis of your surfing behavior, we process personal data. The legal basis for this is Art. 6 Par. 1 f GDPR.

Cookies are stored on your computer and transmitted to our website. This gives you full control over the use of cookies. You can disable or restrict the transmission of cookies by changing the settings in your browser. You can delete cookies already stored at any time. This can also be done automatically.

9. Website Analysis

For the purpose of analyzing and optimizing our websites we use various services, which are described below. For instance, we can analyze the number of users visiting our website, the information in highest demand and the way users come across our offer. Among other things, we collect data about the website from which a person has accessed our website (so-called referrer), which subpages of the website were accessed, and how often and for how long a subpage was viewed. This helps us improve our offers and design them in a user-friendly way. The data collected are not used to identify individual users. The data are kept anonymous or at least pseudonymous. The legal basis for this is Art. 6 Par. 1f GDPR.

9.1 Web Analysis Wired Minds
Our website uses counting pixel technology provided by wiredminds GmbH, Lindenspürstraße 32, 70176 Stuttgart ( to analyze visitor behavior. Data may be collected, processed and stored, and used to create user profiles under a pseudonym. Wherever possible and reasonable, the user profiles are completely anonymized. Cookies may be used for this purpose. The collected data, which may also contain personal data, will be transmitted to WiredMinds or collected directly by WiredMinds. WiredMinds may use information that is left by visits to the websites to create anonymized user profiles. The data obtained will not be used without the express consent of the person concerned to identify the visitor of this website and will not be merged with personal data of the bearer of the pseudonym. If IP addresses are collected, they are immediately anonymized by deleting the last number block. You may object to the collection, processing and storage of your data at any time with effect for the future.

Exclude from Website Tracking

9.2 Bing Webmaster Tools
This website uses Bing Webmaster Tools by Microsoft. Bing Webmaster Tools store one or more cookies on your computer. Bing uses a cookie with a unique identifier, also called a search ID, to perform this service and to activate certain search functions. If you log into Bing or other Microsoft services using a Microsoft account, we place or read one or more additional cookies. Microsoft uses these cookies to provide the Bing service and to offer a search environment with more relevant results. You can remove or block cookies in your browser settings.

In addition, Microsoft uses web beacons to store cookies and to create analyses. These web beacons may also come from third parties, who are not authorized to collect any personal data.

9.3 Matomo (Formerly Piwik)

9.3.1 What personal data we collect and how we process it

Our website uses “Matomo” (formerly “Piwik”), a web analysis service by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo stores cookies on your device, which allow us to analyze your use of our website. The information we gain from this is stored on our server only, that is the following data:

– two bytes of the IP address of the user’s requesting server
– the requested website
– the website from which the user accessed the requested website (referrer)
– the sub-pages accessed from the requested website
– the time spent on the website
– how many times the website was accessed

Our website uses Matomo with the setting „Anonymize Visitors’ IP Addresses“. This means that IP addresses are only processed in a shortened form, thereby making it impossible to retrace them to persons. According to the configuration of the software, the IP addresses are not stored at full length, but 2 bytes of the IP address are masked (e.g., The shortened IP address cannot be used to track the requesting server. The IP address Matomo transfers from your browser will not be associated with any other data we record.

9.3.2 Legal basis for the processing of personal data

We will process your data only if you give your express consent. The legal basis for the processing of user data is Art. 6 Sect. 1 lit. a GDPR or § 15 Sect. 3 TMG (German Telemedia Act).

9.3.3 Purposes of data processing
We use Matomo to analyze the way visitors use our website and individual functions and offers to be able to always provide the best user experience. The statistical analysis of user behavior helps us improve our website and make it more interesting to visitors.

9.3.4 Retention of data

The data processed as described here will be deleted after a retention period of 90 days.

9.3.5 Right of withdrawal

You may always withdraw your consent to the processing of your personal data without indicating any reasons by adjusting your cookie settings. You can also adjust your browser settings to prevent cookies from being stored on your computer. Please note that you might not be able to use all functions of this website if you do so.
Matomo is an open-source project by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand.

For further information on data protection, please refer to the privacy policy:

10. Advertising

We use cookies for marketing purposes in order to address our users with advertisement that meets their interests. In addition, we use cookies to reduce the likelihood of an advertisement being played and to measure the effectiveness of our advertising measures. This information may also be shared with third parties like ad networks. The legal basis for this is Art. 6 Par. 1 a and f GDPR. The purposes pursued with data processing are in the legitimate interest of direct marketing. You have the right to object at any time to the processing of your data for the purpose of such advertising. In the following, we provide you with opt-out options for the respective services. Alternatively, you can adjust your browser settings to prevent cookies from being left on your computer.

10.1 Google AdWords and Conversion Tracking
In order to draw attention to our services, we place Google AdWords ads and use Google Conversion Tracking for the purpose of personalized, interest-based and location-related online advertising. The option of anonymizing IP addresses is controlled by an internal setting of Google Tag Manager that is not visible in the source of this page. This internal setting is defined in such a way that the anonymization of IP addresses complies with the German Bundesdatenschutzgesetz (federal data protection act).

The ads are displayed after queries on websites of the Google ad network. We can connect our ads with certain search criteria. By means of cookies, we can place ads based on a user’s previous visits to our website.

When the user clicks on an ad, Google leaves a cookie on the user’s computer. For further information on the cookie technology used, please refer to Google’s notes on website statistics and the data protection policies.

With the help of this technology, Google and we as a customer are notified that a user has clicked on an ad and has been redirected to our websites. The information retrieved this way is only used for a statistical analysis that serves the optimization of ads. This information does not enable us to identify the users. The statistics provided by Google include the total number of users who clicked on one of our ads and, if applicable, whether they were forwarded to a page of our website that features a conversion tag. These statistics indicate the most common search terms entered before users click on our ads, and reveal which ads incited the user to contact us using the contact form.
If you do not want this to happen, you can prevent the cookie required for these technologies from being stored by changing the settings of your browser. Your visit will not be included in the user statistics then.

In the ads settings, you can also select the types of Google ads or disable interest-based ads on Google. Alternatively, you can disable the use of cookies by third parties by going to the opt-out help of the network advertising initiative.

However, Google and we continue to receive statistical information on how many users visited this page and when. If you do not want to be included in these statistics either, you can avoid this by installing additional programs for your browser, like the Ghostery add-on.

11. Content provided by Third Parties

This online offer features contents of Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) like YouTube and Google Maps. This always requires that the providers of these contents (hereinafter referred to as Third Parties) can see the IP address of the users. Without the IP address, they would not be able to send the contents to the browser of the respective user. The IP address is a requirement in order for the contents to be displayed. We make every effort to use only those contents whose respective providers use the IP address only for the delivery of the contents. However, we have no influence on whether third parties store the IP address, e.g. for statistical purposes. As far as this is known to us, we inform the users about this. The legal basis for this is Art. 6 Par. 1f GDPR. The legitimate interest is the analysis, optimization and economic operation of our online offer.

For further information on the handling of user data and cookies by Google, please refer to the privacy policy of Google:

12. Data Transmission

We do not transmit your data to third parties, unless we are legally obliged to do so, or the transmission of data is necessary for the execution of the contractual relationship, or you have given your prior express consent to the transmission of your data.

13. Newsletter

With your consent according to Art. 6 Par. 1 a GDPR you can subscribe to our newsletter, with which we inform you about our current offers.
For the subscription to our newsletter, we use the so-called double opt-in procedure. This means, that we will send you an e-mail to the e-mail address you have specified for the subscription, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your subscription within [1 week], your information will be blocked and automatically deleted after one month.

In addition to this, we save the IP addresses you use and the date and time, you subscribe and confirm. The purpose of this is to be able to prove your subscription and, if necessary, to clarify a possible misuse of your personal data.

The only mandatory information for the subscription to the newsletter is your e-mail address. The indication of further, separately marked data (first name, last name and company) is voluntary and is used to be able to address you personally. After your confirmation, we will save your e-mail address for the purpose of sending you the newsletter. The legal basis for this is Art. 6 Par. 1 a GDPR.

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. To do so, click on the link provided in every newsletter or send an e-mail to

14. Data Security

We have taken comprehensive technical and operational precautions to protect your data from accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security procedures are regularly reviewed and adapted to technological progress.

August 2018


humanIT Software GmbH
Brühler Straße 9
D-53119 Bonn · Germany
+49 (0)228 90 95 4-0

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