We have already informed you that we will switch to a licensing model based on lifetime licenses with InfoZoom Desktop 2020. Your benefit: The annual licensing for the new InfoZoom version is no longer necessary. Due to the new model, the license of the previous version, InfoZoom Desktop 2019, is valid only until March 31, 2020. All licenses must be converted to the new lifetime activation model by then. Your old license won’t work anymore. Nothing changes for you with support requests. You contact humanIT as usual.