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    The Analytics & AI Survey 27:
    The voice of the BI & analytics software user community

    InfoZoom is the best-rated product for
    Customer Satisfaction & User Experience and Implementation Success!

    For six consecutive years, InfoZoom has achieved over 20 top rankings in the BARC Analytics & AI Survey—the world’s largest annual user survey on BI and analytics software. These consistently strong ratings demonstrate that the solution’s strength does not lie in individual features, but rather in the synergy between powerful technology, a consistent focus on business users, and tangible benefits in day-to-day use.

    InfoZoom is the best product in the entire survey based on the KPIs
    Best_User_Experience
    Best_Customer_Satisfaction
    Best_Implementation_Success

    InfoZoom Highlights at a Glance
    Top-Ranked_Analysis Focus_Analytics
    Top-Ranked Midsize Departmental Implementations: Data Preparation
    Top-Ranked_Analysis Focus_Performance & Scalability
    Analytics - Analysis Focus
    Data Preparation - Mid-Size and Departmental Implementations
    Performance & Scalability - Analysis Focus
    Top-Ranked_Analysis Focus_User Experience
    Top-Ranked_Analysis Focus_Customer Satisfaction
    Top-Ranked_Analysis Focus_Self-Service
    User Experience - Analysis Focus
    Customer Satisfaction - Analysis Focus
    Self-Service - Analysis Focus

    You can't go over 100%.
    Feedback doesn't get any more convincing than that!
    Business Benefits 3
    Business Benefits 1
    Product Satisfaction
    Sales Experience

    One powerful statements

     
    Quote positiv 6

    BARC Comment

    With 25 top ranks and 10 leading positions across two peer groups, InfoZoom receives excellent customer feedback in The Analytics & AI Survey 27. It outperforms all other products in Customer Satisfaction, User Experience, and Implementation 
    Success, highlighting positive experiences from deployment through everyday use.

    Data quality remains a defining strength:

    All respondents answering the relevant question report at least some improvement in data quality and trust: the strongest result survey-wide. This reinforces the value of InfoZoom’s visually guided approach to exploring data and identifying
    inconsistencies.

    Performance complements this experience: 
    93 percent are satisfied with its performance, and InfoZoom ranks top for Performance & Scalability in both peer groups. Its business-useroriented approach also accommodates advanced requirements: 65 percent rate flexibility for developers and power users as very good, the highest proportion in the survey.

    The reported benefits extend into daily operations: 
    96 percent achieved at least some improvement in operational efficiency, again the strongest result of all the products featured in this year’s survey. Implementation took less than three months for 71 percent, while InfoZoom records the highest 
    proportion reporting no significant problems. Together, these findings connect InfoZoom’s distinctive analytical approach with positive customer experiences and practical business outcomes.

     

     

    Are you curious?

    Would you like to learn more about what InfoZoom can do for you? We’d be happy to answer your questions, send you more information, or give you a call back—no strings attached.

    Just let us know what you’re interested in, and we’ll get in touch with you as soon as possible.

    Contact us